As you may know, DT changed their terms of service making it impossible for those who purchased content, like The Crucible, to watch it at will off line.
This is their latest comment after complaints from some of our Richard Armitage fans:
What they are promising is that, if you reach out, you will have access to stream previous purchases for ” an extended period.” I haven’t tried it yet.
Let us know if you’ve have any success.
Armitage Agonistes 
Which is all well and goood but I have been trying for 4 days to access my Account. It will not accept password resets then it locks me out. Been trying to get an answer from anyone at digital theatre to no avail. I have a subscription so I’m paying for something I can’t use. Scandalous. No one seems to want to help or give me an answer.
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I’m running into the same problem. Try to set up new account in order to speak with them, they send verification code, but then tell me my email is already in use.
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Exact same thing happened to me. They were so worried about theft; now they are the ones stealing.
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I sent an email last night. We’ll see how long it takes them to respond. I’m sure there are massive quantities of emails coming in.
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Yeah… not enough… I don’t want to rent my own purchased material for an unidentified length of time. I can access my account but can’t view my purchases yet. Will wait to hear back from them.
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